Shipping Policy


Shipping is free with the purchase of any products on rockspace Store.

1. How long does the delivery usually take?

Orders placed will be processed within 2 business days. Please allow extra time for your order to be processed during public holidays.

Shipments are generally delivered between 7 and 15 days after your purchase.

2. What countries do you ship to?

Products can only be delivered to locations in the United States.

3. Do I have to pay tax?

No tax is required for orders as all products are shipped from the United States.

4. How can I track my order?

Once your order ships and we get the tracking number, we'll send a shipment notification email or text, depending on the contact information you entered at checkout. The notification tells you the carrier and tracking number. You can track your package using the tracking number on the carrier's website.

5. What if my delivery is late?

rockspace will make every effort to minimize delivery time. You can use the tracking number to know when you can expect the delivery. If anything goes wrong or you need further assistance, please get in contact with us.

Please note that the delivery time stated is business days and does not include weekends or holidays.

6. I ordered more than one item. Will they all be delivered at the same time?

We endeavor to ensure all items you ordered on the same day arrive at the same time. However, if orders are placed on different days and different products are ordered, delivery differences may arise.


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