Terms of Service

 

Updated on August 30, 2021

Welcome to rockspaceworld.com (hereinafter referred to as the “Website”). Please be aware that the operating service of the Website and other products and services related to Hechuang Yousu Services (as defined below) are provided by Shenzhen Hechuang Yousu Trading Co., Ltd. and its affiliated companies (hereinafter collectively referred to as “Hechuang Yousu” or “we”). The Terms of Service (hereinafter referred to as the “Terms”) are made and entered into by and between you and Hechuang Yousu.

Unless otherwise specified in the context, Hechuang Yousu Services refer to the products and services provided by Hechuang Yousu to you when you visit the Website and use the mobile clients or relevant software of Hechuang Yousu.

Important Notes:

1. Before you confirm to use Hechuang YousuServices, please carefully read and fully understand the relevant terms of theTerms. Your registration of a website account or actual use of Hechuang Yousu Services is deemed that you agree to accept all terms of the Terms, which is concluded between you and Hechuang Yousu and has binding force on both parties.

2. Please read the Terms with your parent or guardian and decide whether you agree to the Terms, provided you do not have full civil capacity due to your age, intelligence and other factors. Your use of the Website and related clients’ products and services is deemed that you have obtained the consent of your parent or guardian or it is applicable to your age and intelligence. If you are not sure about this, please stop using this Website and the clients related thereto.

3. Please pay attention to all terms in theseTerms, read earnestly and consider the risks involved in, especially the terms in respect of the exemption or restriction of liabilities of Hechuang Yousu, the applicable laws, and the dispute settlement, etc.

For any doubt about these Terms, please contact us at info@rockspace.cc.

Validity and Alteration of the Terms

These Terms are made and entered into by and between the user and Hechuang Yousu with respect to the use of Hechuang Yousu Services, of which “Hechuang Yousu” refers to Shenzhen Hechuang Yousu Trading Co., Ltd. and/or its affiliated company or operation cooperator, while “user” refers to the person (including the registered user and visitor) of the Website and Hechuang Yousu Services, also referred to as “you” in these Terms.

Your registration of an account on the Website or actual use of Hechuang Yousu Services is deemed that you have fully read, understood, accepted all contents of the Terms, agreed to enter into the Terms with Hechuang Yousu, and to be bound by the Terms. The Terms are hereby concluded and take effect.

Hechuang Yousu is entitled to unilaterally modify or supplement the content of the Terms at any time. The latest version of the Terms can be found on the page of Terms of Services. In case of any change to the Terms, Hechuang Yousu will publish the updated version on the Website or other official websites, and the updated version will take effect from the date of the announcement. You should carefully read the updated version. If you disagree with the change, please stop using Hechuang Yousu Services. Once you log into your account again or continue to use Hechuang Yousu Services, it is deemed that you agree to accept the updated Terms.

Your acceptance of the Terms and registration of the user account does not mean that you have obtained the authorization to use all products and services on the website. In some cases, besides complying with these conditions of use, you need to obey additional terms and make payment. When using some Hechuang Yousu Services (such as the expense of delivery for goods return not due to quality problems), you should also accept the conditions of use, guidelines, terms and agreements applicable to those services (hereinafter referred to as “Service Terms”). The Service Terms will form a part of the Terms after being concluded. If there is any inconsistency between the Terms and the Service Terms, the relevant provisions related to a specific service shall be subject to the Service Terms.

Your consent to accept the Terms indicates that you make the following commitments and guarantees in respect of the relevant matters of the Terms:

(1) You have the full civil capacity for civil conduct, or your signing and performance of the Terms is suitable for your age and intelligence and is also agreed by your guardian although you do not have full civil capacity.

(2) The information and data you provide are true, accurate, and complete without any falsification or tampering, and there is no intentional or unintentional concealment of relevant information to Hechuang Yousu.

Account Registration and Use

In order to use the Website and other Hechuang Yousu Services, you agree to register an account based on instructions of the Website. You should fill in your correct registration email, password, mobile phone number and other information, and ensure they are true, effective and legal. You should use the password with strong confidentiality and high security, keep the account and password properly, keep the confidentiality of the account password, restrict the use/access of the account by the third party, and log out safely after your use of the website each time.

Where your account number or password is stolen or lost due to your improper custody or transfer to a third party for use, etc., you are liable to solve all disputes arising therefrom and undertake the corresponding liabilities. In case the registration information provided by you is not true, invalid or even virtual, resulting in the loss of goods of Hechuang Yousu or any other economic loss, you shall be liable for compensation.

We only provide Hechuang Yousu Services to adults who have the capacity for civil rights and civil conduct. If you are under 18 years old, please use Hechuang Yousu Services together with your parent or guardian, otherwise, Hechuang Yousu reserves the right to refuse to provide the services to you, close your account, terminate your use of the service, delete or edit the content or cancel your order at its sole discretion.

The ownership of the website and your account belong to Hechuang Yousu. After registering an account, you only obtain the right to use it, and the account is only used by the initial registrant. Unless approved by Hechuang Yousu, the person other than the initial registrant shall not obtain the right to use the account by means of accepting donation, inheritance, borrowing, lease, purchase, etc.

You shall be liable for the information produced, uploaded, sent, or disseminated by you through your account and all the activities carried out under your account (including the modification, deletion and non-storage of the data of the user), and shall bear corresponding legal liabilities, if you, Hechuang Yousu or a third party suffers losses caused thereof.

When you find that your account is illegally used by others or is in abnormal use, please inform Hechuang Yousu in time so that Hechuang Yousu can take measures to suspend the login and use of your account. You shall understand that it takes a reasonable period for Hechuang Yousu to take action, and Hechuang Yousu shall not be liable for the consequences (including but not limited to any loss) that have been caused before taking action. You agree that Hechuang Yousu shall not be liable for the consequences as a result of the illegal use of the account and password by a third party due to hacking or negligence in custody.

Commodity and Service

The information such as goods, services and prices displayed on the website is only an invitation to offer. If you order goods through the website, your order will become an offer to order goods and services. When you place an order for living consumption and make payment as a consumer, your successful payment for the goods will be regarded as the establishment of the Purchase Contract between you and us on the goods that you paid.

All physical goods ordered on the website are delivered by Hechuang Yousu through the carrier. Thus, the ownership and risk of loss of the goods are transferred to you when they are received by you through the carrier.

We are trying to make the information of goods as accurate as possible. However, we cannot guarantee all the product information or other contents of the website services are accurate, complete, reliable, up-to-date or correct. If the product we provide is inconsistent with its description on the website, the only remedy for you is to return the unused product to us.

Hechuang Yousu is entitled to upgrade or adjust the service or product form, add or delete the service content or function, but shall inform the user of the updated pages in time. Unless otherwise specified, the new functions and products of the website and related clients added or adjusted are subject to the Terms.

The website and related clients provided by Hechuang Yousu may involve advertisements. You are deemed to agree that the advertisements provided by Hechuang Yousu and third-party suppliers and partners can be shown on the website during your use.

Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

General Rules

In the process of using Hechuang Yousu Services such as the website and related clients, you shall follow the following rules: (1) shall abide by the relevant laws and regulations of [the country and region where you registered]; (2) shall not use the website and other Hechuang Yousu Services for any illegal purpose; (3) shall observe all website protocols, regulations and procedures related to Hechuang Yousu Services; (4) shall not use the website to conduct any behavior that may cause adverse impact on the normal operation of the website; (5) shall not use this website to conduct any behavior that is not conducive to Hechuang Yousu; (6) shall not conduct any action on the data released to any terminal memory, the interactive data between the client and the server, and the system data necessary for the operation of software, including copying, modifying, adding, deleting, hooking up or creating any derivative works, including but not limited to being access to the software and related systems in means of plug-ins, external hanging or third-party tools / services not authorized by Hechuang Yousu; (7) shall not log in or use the website by means of the third-party software, plug-ins, external hanging, system, devices, etc. which are not developed or authorized by Hechuang Yousu, and shall not produce, release or disseminate the third-party software, plug-ins, external hanging, systems, equipment, etc. that are not developed or authorized by Hechuang Yousu for logging in or using the software and services of Hechuang Yousu; (8) shall abide by the service rules publicized by Hechuang Yousu from time to time.

You are forbidden, through the website, the clients or other Hechuang Yousu service channel or platform, to produce, upload, send or disseminate any illegal, obscene, threatening, defamatory or discriminatory information, or the information infringing privacy and intellectual property right (including the right of publicity) or the information harming, infringing or causing public dislike to any third party in other forms, or the “junk mail” containing software viruses, political propaganda, commercial solicitation, chain letter, bulk mail or the unsolicited commercial electronic information. The aforesaid information includes but not limited to the following categories: (1) violating the basic principles determined by the Constitution and other basic laws; (2) endangering national security, divulging state secrets, subverting state power, and undermining national unity; (3) damaging national honor and interests; (4) inciting national hatred and discrimination, and damaging national unity; (5) spreading rumors, disturbing social order and social stability; (6) spreading obscene, pornographic, gambling, violence, homicide, terror or abetting crimes; (7) insulting or slandering others and infringing others’ legitimate rights and interests; (8) infringing others’ rights such as right of reputation, privacy right and portrait right; (9) infringing others’ intellectual property rights; or (10) being prohibited by laws and regulations. Your information shall not include software viruses, political propaganda, commercial solicitation, chain letters, bulk mails or any form of “spam” or unsolicited commercial electronic information. You must not use a false email address, mobile phone number, impersonate any other person or entity, or otherwise mislead the source of the card or other content. The website reserves the right (but is not obliged) to remove or edit the contents of the aforesaid information, but does not conduct a regular review on the contents published.

Service Software

Hechuang Yousu provides services to you based on this web platform, but it only grants you the personal, nontransferable and nonexclusive license for using the platform, and you only have the right to use the platform for the purpose of using Hechuang Yousu Services.

In order to improve the users’ experience, ensure the security of services and the consistency of product functions, Hechuang Yousu may update the platform. Therefore, you are kindly suggested to update the relevant software to the latest version, otherwise, Hechuang Yousu does not guarantee the normal use of the software or services.

Hechuang Yousu may develop different versions for different terminal devices, and you shall select the appropriate version for use according to the actual situation. You may get the software directly from the official website or from a third party authorized by Hechuang Yousu. Supposing you obtain the software or the installation program with the name same as the software from a third party not authorized by Hechuang Yousu, Hechuang Yousu cannot guarantee the normal use of the software or service, and will not be responsible for the loss caused thereof.

Intellectual Property Right

Hechuang Yousu respects users’ intellectual property rights. If you think that your intellectual property (such as copyright or trademark right) has been infringed, please inform Hechuang Yousu and provide relevant information about the infringement which may be involved, then, Hechuang Yousu will reply to you as soon as possible regarding any possible infringement of your rights.

The intellectual property rights such as copyright, patent right and other proprietary technology of any software and system program, relied on which Hechuang Yousu provides website services, belong to or are licensed to use by Hechuang Yousu according to the law. You are forbidden to create, decode, decompile or disassemble the software and programs of the website and related clients, forbidden to attempt to discover the source code of the client software in way of reverse engineering or other ways, and forbidden to sell, transfer, sublicense or provide software warranty, or otherwise transfer any right of the software.

The interface design, layout framework, text works, audio, video, pictures or other materials, business logos, etc. contained in the website and related clients, as well as the contents of advertisements or information presented to you by related service providers or advertisers, are all protected by the intellectual property laws and regulations such as Copyright Law, Patent Law, Trademark Law and Law of the People’s Republic of China Against Unfair Competition. The signing of the Terms does not represent the authorization or transfer of the above intellectual property or related rights.

Without the written authorization of Hechuang Yousu, relevant advertisers or relevant obligees, you are not allowed to copy, use, modify, reprint, adapt or translate the above-mentioned content, and forbidden to create derivative works or take any other behaviors that infringe the legitimate rights and interests of Hechuang Yousu and relevant obligees.

You shall guarantee to have the complete and legal copyright or authorization to use the content and information that you input, upload, submit and share (including but not limited to handwriting, text, artwork, picture, audio, video and other information, hereinafter collectively referred to as “licensed contents”) to the website and related clients, so as to engage in relevant activities on the website and related clients.

Your consent to the Terms indicates that you agree to endow Hechuang Yousu with a free, unlimited, nonexclusive, sublicensable and irrevocable license to use your licensed contents mentioned above. With this license, Hechuang Yousu can use, copy, reprint, modify, revise, translate, create derivative works, share, publish, disseminate, publish and display the above-mentioned licensed contents in any media in the world without separately obtaining the consent or notice from you and your authorized party. In the meantime, Hechuang Yousu is entitled to take independent legal actions to protect its rights and interests (including but not limited to reporting and sending lawyer’s letters, applying for arbitration, filing a lawsuit, etc.) in its own name in respect of any infringement caused by any third party’s use of the above-mentioned licensed contents without authorization.

You shall ensure that your grant to Hechuang Yousu for use of the foregoing contents neither violates the laws and regulations of the State nor infringes the legitimate rights and interests of the third party. You shall be fully responsible for all consequences caused by the incompleteness and illegality of the form, content and authorization you provide.

You agree that Hechuang Yousu may update the relevant client software involved in Hechuang Yousu Services automatically or manually at any time without informing you.

Privacy

The Privacy Policy applies to use of this Website, and its terms are made a part of these Terms of Service by this reference. Additionally, by using the Site, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send to the Site may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.

Alteration, Suspension or Termination of the Service

Hechuang Yousu needs to regularly or irregularly repair, maintain and upgrade the service platform or related equipment, and may change the service based on the adjustment of business strategy, which may lead to the suspension and termination of the service in part or in whole. In such case, you shall agree that Hechuang Yousu does not need to bear any liability for the compensation.

In any of the following circumstances, Hechuang Yousu has the right to restrict, suspend or terminate the services under the Terms provided to you, even can close or cancel your account and delete the relevant information and documents in your account without getting your consent and without bearing liability for you or any third party: (1) your account or your behavior violates laws, regulations, policies or the Terms, or your use of Hechuang Yousu products and services is improper; (2) you should submit true information according to laws and regulations, but the personal data you provide is not true, or inconsistent with that at the time of registration and you fail to provide reasonable proof; (3) you have not logged in or actually used your account for 360 consecutive days; (4) you contact customer service personnel to cancel your registered account; (5) the act is required by laws and regulations, judicial authorities or government authorities; (6) for security reasons or other necessary circumstances.

You are liable to back up the data stored on the website and related clients. If your service is terminated, Hechuang Yousu has the right to permanently delete your data from the server, unless otherwise specified by laws and regulations. After the suspension or termination of the services, Hechuang Yousu has no obligation to provide or return data to you.

Effective Notice

You shall ensure that the email, telephone, fax, contact address and other communication methods submitted to your account of the website are authentic and effective, and are in normal use. The documents (including but not limited to the legal instruments and litigation documents related to the Terms) delivered by Hechuang Yousu through the website page, the announcement on the related client or any of the above communication methods are deemed as effective.

When the communication mode changes, you shall send an email to the customer service mailbox of Hechuang Yousu in time to transact the procedure about communication information change, otherwise, you shall bear all the risks and losses caused by your failure to change the communication information in time.

Liabilities for Breach of Contract

Where you violate any of the provisions of these Terms and cause any claim from any third party or any loss to Hechuang Yousu, you agree to compensate Hechuang Yousu for the attorney fees, transportation fees and other expenses that Hechuang Yousu pays in settling the dispute with the third party, as well as the other losses suffered by Hechuang Yousu.

Where the content you upload, send or disseminate violates laws and regulations or infringes the rights of others, Hechuang Yousu is entitled to make independent judgment and take measures such as deleting, blocking the content or disconnecting the relevant links.

Where you are complained by others or you complain to others, Hechuang Yousu is entitled to provide the main information, contact information, complaint-related content and other necessary information of relevant parties involving the dispute to relevant parties or departments, so as to solve the complaint and dispute in time and protect the legitimate rights and interests of all parties.

Third Party Services

You shall decide whether to visit or use the third-party application/website (if any) through the link on the website and related clients at your own discretion; when the payment is involved, you shall choose independently whether to pay through the third-party payment platform such as PayPal, visa, master, UnionPay, etc.

Where you allow a third-party application procedure or website to verify your identity or bind your account, it is deemed that you authorize the application procedure, website and service operator to view your relevant information and data through the website and related clients.

Where the third party application or website has independent terms of service and privacy policy, you shall abide by the terms of service of the third party in addition to the Terms when you use the products or services provided by the third party on the website or related clients. Hechuang Yousu and the third party shall be respectively responsible for the possible disputes within the scope of laws and agreements.

Unless otherwise expressly stated in writing, Hechuang Yousu makes no representations or warranties in any form, express or implied (except as otherwise provided by the laws of the People’s Republic of China) with respect to the operation of the third-party services (including the payment deduction of the third-party payment platform company), the information, content, materials, goods (including software) or services included in the third-party services. You shall agree to use the services at your own risk.

Force Majeure and Disclaimer

You understand and agree that during the use of the services, you may encounter force majeure and other risks, which may affect the services. Force majeure refers to the unforeseeable, insurmountable and unavoidable objective events that have a significant impact on one party or both parties, including but not limited to natural disasters such as floods, earthquakes, epidemics, fires and storms, as well as social events such as wars, riots, government actions, etc. In case of the above situation, Hechuang Yousu will try to cooperate with relevant units in the first time and try to deal with the matter in time, but Hechuang Yousu will not bear any responsibility for the loss caused to you.

Hechuang Yousu will do its best to ensure the consistency and security of the service, but will not be responsible for the service interruption, obstruction or data loss caused by the following circumstances:

(1) The damage is caused by computer viruses, Trojans, other malicious programs, or hackers attack.

(2) The computer software, system, hardware and telecommunication cable of the user or Hechuang Yousu has obstacles.

(3) The user operates improperly or uses the service in a way not authorized by Hechuang Yousu.

(4) The problem is caused because of the out-of-date program version, the device aging and/or compatibility issue.

(5) Other circumstances beyond the control or reasonable prediction of Hechuang Yousu.

You agree that Hechuang Yousu will not make a substantial review on the content (if any) shared by users through the website and related clients, and will not guarantee the integrity, accuracy, timeliness, legality and non-infringement of such information. Hechuang Yousu shall not be liable for any loss caused by your use of or reference to the content shared by other users through the website and related clients.

Application of Laws and Settlement of Disputes

The signing, establishment, validity, interpretation, performance, amendment, change, termination and dispute settlement of the Terms shall be governed by the laws of the United States.

For any dispute arising out of or in connection with the Terms which cannot be settled through negotiation, both parties agree to submit them for arbitration in the United States in accordance with the arbitration rules in force at the time of applying for arbitration. Unless otherwise determined by the arbitration award, the losing party shall pay all expenses including attorney's fees incurred by the other party as a result of the arbitration.

Miscellaneous

If any information and content displayed on and pushed by the website and related clients to you are suspected of infringement of any third party’s intellectual property rights or other legitimate rights and interests, the obligee and relevant interested parties shall send a notice of rights to Hechuang Yousu. After verification, Hechuang Yousu has the right to take measures including but not limited to disconnecting the link of contents involving infringement or deleting and stopping the transmission of such content according to relevant laws and regulations, but Hechuang Yousu will not bear legal liability for the content involving infringement.

Any statement, notice, warning and other contents issued by Hechuang Yousu on the Website and related client page constitute a part of the Terms. If you continue to use the Website and related clients, you shall be deemed to agree to such statement, notice, and warning.

Where any provision of the Terms is invalid or unenforceable in part or in whole for any reason, the remaining provisions of the Terms shall remain valid and binding.

The titles of all paragraphs are only for convenience of reading and do not have any legal or contractual obligations.

Contact Us

Address: 16/F, Block A, Zhongguan Times Square, No. 4168 Liuxian Avenue, Pingshan Community, Taoyuan Street, Nanshan District, Shenzhen, China

Email: info@rockspace.cc

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