AX1800 Dual Band Wi-Fi 6 Router

• Dynamic IP (recommended) -- Obtain IP address from ISP automatically, choose this option if your ISP does not provide username and password.

• Static IP -- Choose this option if your ISP provided an IP address and other information.

• PPPoE -- Choose this option if your Internet Service Provider (ISP) provided PPPoE username and password.

• Check if the Ethernet cable with Internet connection is securely plugged into the WAN port rather than the LAN port.
• Check if your device is connected to the SSID (network name) of the router.
• Then, follow the steps below:

1) Navigate to Homepage;

2) Click “+” in the upper right to add your device;

3) The app will detect the device and click Next Step to get started.

This is an approach you may adopt when you reconnect your device to the router but the connection fails.

Method 1: Launch the RS Home app, go to More Settings > WiFi Setting to manage the Wi-Fi name and Wi-Fi password.

Method 2: Log in to the web management page, go to Wireless > Basic to reset your password.

Method 3: Reset the router to factory settings and create a new password.

• First make sure your device supports 5 GHz band. If it does, check the status of the 5 GHz network.
• Turn on the 5 GHz Wi-Fi if it's off through one of the following methods:

Method 1: Launch the RS Home App, go to Device Information > More Settings, and click Restore factory setting. The router will reset automatically.

Method 2: Log in to the web management page, go to Advanced > Tools > System, click Reset. The router will reset automatically.

Method 3: With the router powered on, press and hold the Reset button for about 5 seconds.