AX1800 Wi-Fi 6 Range Extender

• Make sure your computer or smart phone has connected to the extender's network ended with _EXT/_5GEXT, and not that of your router.
• Verify that http://192.168.0.254 is correctly entered in the web browser and press Enter.
• If you are using a computer, make sure it is set to obtain an IP address and DNS server address automatically.
• Clear the cache of the web browser or use another web browser and try again.
• Reset the extender and try again.
• If you are still having problems, contact us for FREE 24/7 technical support.

With the extender powered on, use a pin to press the Reset Button for 8 seconds. The extender will reboot to its default factory settings. Reset pinhole is on the left of the extender.

The 2.4 GHz band is more susceptible to interference as many electronic devices and appliances like microwaves, baby monitors, garage door openers, etc. use it. So, the 5 GHz band is your best choice to reduce congestion and obtain higher speeds if your device doesn't need to be moved around much and can be located near your extender. On the other hand, the 2.4 GHz frequency would be more suitable for a device that is moved around a lot throughout the day in a very large space.

A1. Check the Signal LED. Blue light refers to A2. Orange light refers to A3. No light refers to A4.

A2. A blue light shows the extender has been connected to the router successfully and within the router's Wi-Fi coverage. If the network is working normally on other devices by connecting to the router's Wi-Fi, you might have overloaded the router by connecting too many devices. Disconnect some of the devices and ensure the Wi-Fi extender's priority connection to the router. If your extender still fails to connect, refer to A5.

A3. An orange light indicates the need to change your extender's location until the light turns blue. The light is always orange no matter how you re-locate it? Make sure there are no metal objectives, closed doors or electromagnetic waves that could interfere with the signal transmission. If your extender still fails to connect, refer to A5.

A4. If the Signal LED is off, it shows there is no connection between the extender and the router. Make sure you have not turned off or hidden the router's Wi-Fi signal. Also make sure you have not initiated encryption mode, MAC filter, or Blacklist of the router. Don't know how to manage your router? Reset your router to its factory settings or contact your network provider. If your extender still fails to connect, refer to A5.

A5. Reset both your extender and router to clear their cache and then undertake all the connection and checking procedures again. "Reset and re-start" is one of the ultimate diagnostic actions you can perform at any time. If you still have problem, contact us for FREE 24/7 technical support and describe your problem including router model no., extender model no. and the solutions you have tried and failed.