This article applies to RSD0619 (AX1800 Dual-Band Wi-Fi 6 Router).

Fix rockspace device not connecting to 5GHz Wi-Fi

1. First make sure your device supports the 5GHz band.

2. If it does, check the status of the 5GHz network. Turn on the 5GHz Wi-Fi if it’s off through one of the following methods:

  •  Via the ROCK WIFI app, go to More Settings > WiFi Setting.
Device information > More settings of ROCK WIFI app  More settings > WiFi setting of ROCK WIFI app  WiFi Setting of ROCK WIFI app
  •  Via a web browser, go to Wireless > Basic.
Wireless > Basic  turn on the 5G band