This article applies to RSD0614 (AC2100 Smart Wi-Fi Router), RSD0616 (AX1800 Wi-Fi 6 Router), and RSD0619 (AX1800 Dual-Band Wi-Fi 6 Router).
If your rockspace router isn’t working right, and you have tried to reboot it or other troubleshooting methods, you may decide to restore the router to its factory settings.
Important: A factory reset will remove all your router's wireless settings and other configurations. After you've performed a reset, you'll have to reconfigure the router from scratch.
Reset your rockspace router
There are three ways to factory reset your router.
Method 1: Via the Reset Button (Recommended)
With the router powered on, press and hold the Reset Button for about 8 seconds. Then release the button and the router will reset automatically.
Method 2: Via the App
- If your router’s model number is RSD0619, launch the ROCK WIFI App, go to Device Information > More Settings, and click Restore factory setting. The router will reset automatically.
- If your router’s model number is RSD0614, launch the RS WiFi App, go to Tools, and click Reset. The router will reset automatically.
Method 3: Via a Web Browser
- Connect to the router’s network.
- Log in to the router’s web management page, go to Advanced > Tools > System (this is varied by model), and click Reset. The router will reset automatically.