This article applies to RSD0607 (AC750 Dual Band Wi-Fi Range Extender), RSD0608 (AC1200 Dual Band Wi-Fi Range Extender), RSD0617 (AC2100 Wi-Fi Range Extender), RSD0618 (AX1800 Dual Band Wi-Fi Range Extender), and RSD0623 (AC2100 Dual Band Wi-Fi Range Extender).
Troubleshoot slow Internet of rockspace Extender
Step 1. Check the status of Signal LED
If the Signal LED indicates a poor signal (the light is red, orange or off), relocate the range extender closer to your router.
Step 2. Test your network speed
If the speed of your router and range extender is the same, the connection is fine; if your router has a faster speed than the range extender, check the following:
a. The extender should be placed in a well-ventilated area, free from signal interference and obstacles. Visit where to place my Wi-Fi range extender to know more information.
b. The antennas of the extender are pointed right.
c. Powercycle the range extender and the router.
d. If the above steps don’t fix the issue, reset your range extender and router.
Contact rockspace Support Team if you need more help.